UNKNWN Media

Last updated: Sunday 15th February

1. Who We Are

UNKNWN Media (“we”, “us”, “our”) provides branding, design and digital services to businesses, artists and organisations.

Data Controller: UNKNWN Media
Contact email: info@unknwnmedia.com
Location: United Kingdom

If you have any questions about this policy or how your data is handled, please contact us using the details above.

2. What Information We Collect

When you complete a form on our website, we may collect:

Personal Information

• First name and last name

• Email address

• Phone number (if provided)

Business / Project Information

• Services you are interested in

• Budget information

• How did you hear about us

• Description of your project or requirements

Marketing Preferences

• Whether you consent to receive marketing emails from us

We only collect information that is relevant to responding to your enquiry or providing our services.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries or project requests

• Provide quotes or proposals

• Deliver the services you request

• Send updates or relevant information about our services

• Send marketing emails only where you have given consent

• Improve our website and services

We do not sell your personal data to third parties.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

• Legitimate interests – to respond to enquiries and communicate about potential services

• Contractual necessity – where processing is needed to provide services you request

• Consent – for sending marketing emails or newsletters

You can withdraw marketing consent at any time.

5. Marketing Communications

If you choose YES to receiving marketing communications:

• We may email you about services, updates, offers or relevant insights

• You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly

If you select NO, you will only receive emails relating to your enquiry or services requested.

6. How We Store and Protect Your Data

Your information may be stored securely using trusted service providers such as:

• Website hosting platform (e.g. Squarespace)

• Email systems and secure business tools

We take reasonable technical and organisational measures to protect your data from loss, misuse or unauthorised access.

We keep personal data only as long as necessary:

• Enquiries: typically up to 12–24 months

• Client records: retained as required for legal, tax or business purposes
  

7. Sharing Your Information

We may share your data only when necessary with:

• Professional advisers (accountants, legal advisers)

• Trusted service providers who support our business operations

• Authorities where required by law

All such parties are required to respect the security of your personal data.

8. Your Rights Under UK Data Protection Law

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Restrict or object to certain processing

• Withdraw consent for marketing at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

We encourage you to contact us first so we can resolve any concerns.

9. Cookies and Website Tracking

Our website may use essential cookies and basic analytics to understand website usage and improve performance.

You can control cookies through your browser settings.

(If you later add analytics or marketing cookies, you should implement a cookie banner and separate cookie policy.)

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal requirements or business changes.

The latest version will always be available on this page with the updated date shown above.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

UNKNWN Media
Email: info@unkwnwnmedia.com